Call Center
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TECHNICAL
Multi-Lingual 24 Hour Call Centre
NEXtCARE’s call centre operates 24 hours per day, 365 days per year and is staffed by medical call centre experts. The Call Centre provides NEXtCARE partners a specialized central point of contact for any questions or requirements ranging from medical referrals to benefit clarification, coverage information and other queries.
24 Hour Medical Claims Management
NEXtCARE operates a 24-hour, 7 day a week claims department staffed exclusively by medical doctors. This medical advantage allows enhanced communications with providers and members as well as facilitates faster and more accurate claims management.
Call Center
  • 24/7 regional coverage
  • 100% proprietary without outsourcing
  • Multilingual medical staff
  • Leading edge technology
  • Quality management KPIs
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