As the Greek Philosopher Aristotle once said, “We are what we repeatedly do. Excellence then, is not an act, but a habit”. Nextcare has just won the award for the “TPA Award” at the 9th Middle East Insurance Awards 2022. The award recognizes the services we provide to members to ensure easy access to care and peace of mind, as well as our ongoing customer focus. We extend a big thank you to all of our talented people, who are constantly doing brilliant work that has helped us gain the reputation we have. This achievement would also not have been possible without the continuous support and trust of our partners. Thank you once again to everyone who contributed to our success.
Read more here in the Press Release
Health matters, which is why we’re seeing a dramatic rise in people taking an active role in controlling their wellbeing. When it comes to a problem with our heath, we want instant access to care, a process that’s as seamless as possible, and to know that there are medical experts by our side at every step. The way we approach our personal health is evolving – that’s why we developed the MyNextcare app to meet the needs of tomorrow’s healthcare.
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Zoe has been widely used by our insured members and received over 440,000 chats in 2022 so far, which 2x more than 2020 & 2021 chat sessions put together. Zoe enables members to get a quick update on their claims, find a covered provider & connects to our agents for other topics over chat. It’s becoming the primary channel to interact with Nextcare and seek resolution.
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See A Doctor
We’ve expanded our telehealth offering across the MEA region with See A Doctor. This revolutionary tool allows insured members to have convenient video consultations with medical experts for acute, chronic and preventative health concerns. Partnering with Health At Hand, we are now offering this service across Dubai, Abu Dhabi, Bahrain Egypt. We’re proud to be changing the landscape of healthcare with accessible, cost-efficient telehealth solutions. Read the full Press Release in this link.
Media Release – Petal Search
Nextcare is partnering with Huawei to grant access to health care by bringing healthcare provider search and appointment booking to all Petal Search users across MEA. This innovative partnership will give access to over 6,300 providers, to all users in the same way Nextcare members are experiencing it today. Read more in this link.
